Cookie Policy

Welcome to JAM's Cookie Policy.

A cookie is a small piece of data stored by your web browser while you're browsing a website. It helps websites remember your preferences and track your activity. They can enhance user experience but also raise privacy concerns.

The JAM website uses cookies to differentiate you from other users, improving your browsing experience and enabling us to understand what works well for our site.

Cookie Types

We use the following types of cookies:

Strictly Necessary Cookies - Necessary for the functioning of our website. These cookies are always active as our site relies on them for core features like secure logins, shopping basket usage, and e-billing services. Disabling them in your browser settings may limit your access to certain parts of our website.

Targeting Cookies - These cookies track your visits to our website, the pages you view, and the links you click. This information is used to personalize your online experience by showing you ads that are more relevant to your interests.

Functionality Cookies - These cookies recognize you when you revisit our website, allowing us to personalise content, greet you by name, and remember your preferences, such as language or region choices.

Performance Cookies - Enable us to track visitor numbers and behaviour on our site. This data helps us enhance the user experience by improving site navigation and ensuring content relevance.

We do not share any information collected from our cookies with third-parties.

Here's a breakdown of the exact cookies we use and why...

Our website uses subdomains, meaning the same cookies can be used via different domains.

We use the following cookies via the domain panorama.wixapps.net and www.jamvirtualsupport.co.uk

XSRF-TOKEN - This cookie is an essential cookie because it keeps our site safe, and is provided by our website provider, Wix. This cookie stops security attacks on our website, such as Cross-Site Request Forgery attacks.

This cookie has a duration of your session length

We use the following cookies via the www.jamvirtualsupport.co.uk domain:

bSession - This is an essential cookie, provided by Wix, because it manages your browsing experience effectively. A few examples of why this cookie is essential include the cookie identifying and tracking user sessions, keeping your information safe, and remembering what you do on our website. This cookie also makes sure the website runs as fast as it can. This cookie has a duration length of 30 minutes.
hs - This is an essential cookie, provided by Wix, because it protects the security of our website. Some examples of it's uses include identifying and tracking website user sessions, distinguishing legitimate users from non-legitimate, threatening ones, and maintaining your session state during browsing. This cookie has a duration for the length of your session only.
SSR-caching - This is an essential cookie, provided by Wix, because it makes your browsing experience as seamless as possible by ensuring the website runs quickly and reliably. This cookie stores pre-loaded content, which aids the speed of your session. As a result, your searches and page loading times are sped up, all the whilst multiple users at once are able to access our website without speed being affected. This cookie’s duration is for 1 minute.
svSession - This is an essential cookie, provided by Wix. We use this cookie for session management and to track website visitors. This allows us to identify unique visitors, and understand how long visitors remain on our website for. This cookie has a duration of 12 months.

How can you decide what cookies to use?

You are always in control of what cookies are used when accessing our website. You can choose which cookies to allow on our Cookie Banner, which pops up when you first enter our website. By selecting Cookie Settings, you're then presented with the following menu:

You can then decide to enable some cookies, and disable others. If you don't want to use cookies at all, you can also select Reject All on our Cookie Banner.

Please note, if you reject all cookies, including essential cookies, our website may not run to the best of it's ability for your session.

When do your cookies expire?

Our cookies expire after two years (expect for essential cookies).

How can I contact you for more information?

If you have a question about our Cookie Policy, or would like to learn more, please email Ellie on elliehogarty@jamvirtualsupport.co.uk

Thank you for reading our Cookie Policy!