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How we help property investors
We have a team of virtual property assistants ready to assist you with all things property admin.
Tenant & Housing Provider Communications
Often property investors lease out their properties to multiple agencies, such as the Local Housing Authority, and we manage all the communication that comes with this. We respond to any emails, log any maintenance requests, and filter through what is necessary for our clients, so tenant or provider contact is not required for the client.
Creating Legal Property Documents
We create the required legal documents for our clients, such as Introducer Agreements and Investor Agreements.
Email & Diary Management
We provide email management services to avoid overwhelm, and so you don't have to have tenant contact. We're the first point of contact, swatting away distractions, flagging anything urgent, and organising your emails for maximum productivity - think categories, rules, email templates, you name it! We also manage your diary and book meetings and property viewings.
Maintenance & Replacements
We keep a record of all maintenance and repairs completed at your property, so you don't get caught short when being asked to repair the same!
Building Project Management Tools
Property investors prefer the doing, rather than the admin that comes with a large portfolio! We work with our clients to build large CRMs to store all property data, e.g., on Monday.com. Check out our Case Studies to learn more.
Investor Onboarding & Investor Packs
We create specific investor packs for your business and the investment in question. We assist with investor onboarding, and investor communication and care throughout the project.
Inventory Checks
We review and ensure inventory checks are thorough and do not miss out key elements. We also offer inventory checks at the property as a service.
Commercial Property Acquisition Support
We manage due diligence by compiling the asbestos reports, the EICR reports, the current tenancy details and managing all associated utilities, repairs and renewals.
Automations
We build automations to ensure no key dates are missed, such as fixed rate end dates, lease end dates, building insurance expiry dates and gas and electric safety check reminders to keep you compliant. All reminders are sent straight to your inbox.
Market Research
We carry out multiple research projects for clients, including research on comparable properties and their specifications, town profiling, insurance quotes, trades quotes, competitor research and legal research prior to actioning certain projects.
Managing Disputes
We manage tenant and communal disputes, which happen more than you think! Common disputes we deal with include communal repair disputes, tenant damage vs wear and tear disputes, and late rental payments.
Small Self Administered Scheme (SSAS) Support
We obtain all the required documents for SSAS purchases, ensure the required forms, such as the SSAS Property Questionnaire, are filled out correctly to request SSAS funds for investment. We also ensure SSAS compliance with property acquisitions, and manage correspondence with your SSAS trustee.
Can't find exactly what you're looking for?
Each property investment business is different to the next, which is why with each client we learn their business, along with the business specific tasks you need help with. With every client, we always end up doing more than the above - because we like to learn and grow with you.